Network Support is something that no one needs every day, but when it is needed response should be immediate. Because we have worked with our clients from the outset of a project, we can quickly identify the problem and take appropriate corrective action. Often we can resolve the problem using our remote support capabilities without the need to physically go to their offices. When there is an equipment problem, we work with the equipment manufacturer or equipment maintenance provider to get the system back in operation as soon as humanly possible. This philosophy enables our clients to resolve any hardware problem with one telephone call. We work closely with each manufacturer to ensure that we are meeting our client’s needs.